eCommerce UX/UI Design

Certified Cell is an online marketplace connecting buyers and sellers of quality used phones that have undergone certification from a qualified technician at a local trusted retailer. Finding a phone online can seem like a basic experience but there is such an art to including all of the different variables that exist in a phone (color, capacity, compatible carriers, etc). We are looking for UX/UI talent while we build out version 3 of our application and need your help. We’d love to see what you would do with the search and listing pages on our website (www.certifiedcell.com/find_a_phone). Put yourself in the shoes of a user experience designer working for our company, and give these a complete refresh. If you were redesigning this page to increase conversion rates, visual appeal, clarity, and customer delight - what would you change?  This can include adding or removing elements from the page, adding interactive or animated features, changing the customer journey from this page, and/or completely redesigning the look and feel. You have full freedom to design this how YOU would want to see it. Outcomes Your challenge submission can be an interactive mockup, flat wireframes, a functional website, a photoshop file - whatever gets your vision across.  Please feel free to be creative and depart from the design of the rest of the site if you choose, but submissions that take into consideration our branding will be assessed more favourably. 

Business Communication Strategy

Certified Cell is 15 months old and growing quickly. Since launching in Omaha Nebraska in February 2019, Certified Cell has grown to 15 locations in 5 states as of May 2020. We have relied on foot traffic to our partner locations to grow our sales but need to put together a more comprehensive marketing strategy focused on new customer acquisition. This plan would need to outline localized marketing efforts for each individual location but also have the flexibility to scale into new locations quickly as we onboard new distribution partners. We offer consumers the ability to buy or sell a phone on our platform so our target market is significant and we require assistance identifying where and how to reach the most interested target audience. We are open to any/all platform suggestions and give the team full creative opportunity to suggest what they believe is the best fit for our on-going strategy. We are currently partnered with numerous influential organizations in the industry, have the ear of key stakeholders, and are a participant business in an Omaha-based incubator called The Startup Collaborative. We have previously secured funding from an organization called Invest Nebraska and are pursuing a Venture-backed fundraise in the near future. For this project, teams will need to: Understand our brand and mission. Conduct research on our users, stakeholders, partners, and competitors. Analyze our competitive landscape. Identify trends and opportunities in our target market. Suggest and implement our go-forward marketing and communications strategy You will have access to our founding team, who will communicate regularly with you and provide all the information and clarification needed. 

Android Diagnostic Application

Who we are: Certified Cell is an e-commerce platform that connects buyers and sellers of certified pre-owned phones through local trusted retailers. Why our customers love us: Sellers get as close to market value as possible for their used phones and don't have to meet a stranger in a parking lot Buyers get peace of mind knowing they are buying a phone that has been certified by a trusted technician Why we need an Android app: Currently, we are relying on the local technician to perform a series of diagnostics on each device to validate whether or not each seller's phone is fully functional. Ideally, the technician can access an app (either through direct download or Google Play) that will run a series of diagnostics on the device and will output that data via API to our web application. Tests that need to be conducted: Vibration Flashlight Microphones Speaker Earpiece Touch screen Battery health Bluetooth connectivity GPS Physical buttons (volume, home, etc) LCD check Accelerometer All cameras Charge port etc There are several options for android diagnostic applications on Google Play and some that do a really good job of the diagnostic piece. We need that added functionality of having the data flow through to our cloud-based application and would ideally be able to white label it for each of our partners. Certified Cell can provide Android devices to be used for the duration of this project if access to acceptable hardware is not available.